Campground Cancellation Policy

  • We require 28 days’ notice by email to [email protected] quoting your booking reference number.
  • 21 days’ notice provided – No Charge
  • 14 days’ notice provided – No Charge
  • 8 days’ notice or less provided – $50.00
  • Cancelation by Booking Group of less than 8 days’ notice will only be accepted where Severe Weather (Flooding) has been forecast.
  • No-shows will be Charged $50.00 as per the above policy.
  • In the case of a severe weather or storm warning as defined by the QLD Government Meteorology Department, where cancellation and closure will be deemed necessary you will only be charged for the duration of your stay. There will be no fee reductions in the event of rainy weather.
  • If you are asked to leave the campground due to breach of our policies or at the Groups discretion the full camp fee will be Charged.
  • If you make subsequent booking at our campground and it is discovered that you have previously been asked to leave our campground due to a policy breach your booking May be Cancelled by the Group.